SpoonLabs

SMS Terms and Conditions

Effective Date: March 7, 2026

1. Program Name

SpoonLabs Alerts

2. Program Description

SpoonLabs Alerts sends service-related and account-related text messages to users who opt in. Message topics may include account updates, reminders, notifications, and support follow-ups.

3. Opt-In

You can opt in by submitting your phone number through our approved sign-up flow and providing consent to receive SMS messages.

Common opt-in keywords include START and SUBSCRIBE.

4. Message Frequency

Message frequency varies by user activity and account needs.

5. Fees and Charges

Message and data rates may apply depending on your mobile carrier and plan.

6. Help and Opt-Out

Reply HELP for support. Reply STOP to cancel at any time. After texting STOP, you will receive one confirmation message and no further messages unless you opt in again.

7. Customer Support Contact

Email: support@spoonlabs.app

8. Privacy

Your use of the SMS program is also governed by our Privacy Policy.